Hero+ & Hero+Pro Maintenance & Service Plan

At Arcade Hero Games we understand that arcade games are more than entertainment—they are revenue-generating, experience-enhancing assets. Available to both current and new Arcade Hero Games clients, these plans ensure your games stay guest-ready year-round. In addition to providing Professional Arcade Care, these plans get you Priority Support and most importantly bring Peace of Mind.

Why it Matters:

  • Your arcade machines are more than games — they’re an income-generating amenity that boosts reviews, increases bookings, and keeps guests coming back.
  • Our professional Hero+ and Hero+Pro service plans keeps every unit clean, tuned, and performing at its best — so you can focus on hosting, not downtime.

Hero+ Maintenance & Service Plan:

  • Annual (once each year) professional cleaning, basic maintenance & tune-up: Includes annual service visit (scheduled to suit your availability) for deep cleaning, lubrication, performance diagnostics, signage/decal inspection
  • Check/update software (if applicable).
  • Discounted disgnostic charge for any additional service calls throughout the year.
  • Discounted parts and labor + NO CHARGE for common parts (plan members).
  • Priority scheduling (plan members)
  • Verified service records to support enhanced resale value.
  • Priority access to new releases and limited-availability inventory.
  • Price annually for Hero+: $99 annual fee + $50 (each game 1–4) + $40 (each game 5-8) + $30 (each game 9 and up) per year (auto-renews; reminder email sent prior to renewal). Hero+ Member Service Call Rate: $79 diagnostic charge (includes first 15 minutes) + 20% off parts & additional labor.

Hero+Pro Maintenance & Service Plan:

  • Semi -Annual (twice each year) professional cleaning, basic maintenance & tune-up: Includes annual service visit (scheduled to suit your availability) for deep cleaning, lubrication, performance diagnostics, signage/decal inspection
  • Check/update software (if applicable).
  • Discounted diagnostic charge for any additional service calls throughout the year.
  • Discounted parts and labor + NO CHARGE for common parts (plan members).
  • Priority scheduling (plan members)
  • Verified service records to support enhanced resale value.
  • Priority access to new releases and limited-availability inventory.
  • Exclusive NEW GAMES discounts for Hero+ Pro members (if you plan on purchasing any NEW game this year, the discount will more than cover the plan price)
  • Price annually for Hero+Pro: $179 enrollment + $50 (each game 1–4) + $40 (each game 5-8) + $30 (each game 9 and up) per year (auto-renews; reminder email sent prior to renewal). Hero+ Member Service Call Rate: $79 diagnostic charge (includes first 15 minutes) + 20% off parts & additional labor.

Ready to Enroll?

Email Service@ArcadeHeroGames.com or message (407) 655-6374 or Fill out the form below to enroll or express interest in our HERO+ or HERO+PRO Maintenance & Service Plan. Programs launch January 1, 2026.

Professional maintenance, priority support, and exclusive benefits for less than $7/month.

Flexible property management scheduling options

ENROLL BEFORE 12/31/2025 and receive 1st Game plan FREE (only pay the annual enrollment fee, offer available for a limited time ends 12/31/2025)

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